Security at Planet Price

At Planet Price, we are deeply committed to our mission, and we prioritize the security of our users and their information. We understand that maintaining a secure environment is essential for the trust and confidence of our customers. To achieve this, we have implemented rigorous industry-standard policies and controls that align with best practices. Our team continuously monitors our systems to ensure compliance with these controls, guaranteeing the highest level of security for our users.

Visit our Trust Report page here.

We’re serious about security

At Planet Price, we take security seriously and have implemented a robust security program to safeguard your data. We adhere to the SOC2 standard, ensuring that our security practices meet industry best practices and compliance requirements.

Infrastructure and Data Protection:

  • We host our platform on AWS, utilizing their services to ensure that all data stores containing customer information are encrypted at rest.
  • We employ TLS 1.2 or higher across all data transmissions that occur over potentially insecure networks. Server TLS keys and certificates are securely managed by AWS.
  • Encryption keys are managed through the trusted AWS Key Management System (KMS).

Scalability and Availability:

  • To provide seamless service even during periods of high demand, we leverage serverless technologies with scalable and elastic characteristics. This ensures automatic scaling, maintaining availability and optimal performance at all times.
  • Our infrastructure is distributed across multiple availability zones, creating a highly resilient and fault-tolerant architecture.

Independent Audits and Vulnerability Management:

  • We engage independent third parties to conduct penetration tests on our web application and web services, thoroughly assessing their security and identifying potential vulnerabilities.
  • As part of our Secure Development Lifecycle, we perform regular vulnerability scanning at key stages, ensuring the proactive identification and mitigation of any security risks.

These measures are a testament to our commitment to maintaining a secure environment for our valued users. We continually assess and enhance our security practices to ensure the protection of your data.

View our Trust page at to find out more about the controls and policies we have in place.

If you believe you’ve discovered a potential vulnerability, you can email us at